The manager asks how and when; the leader asks what and why.
Failing organizations are usually over-managed and under-led.
The manager accepts the status quo; the leader challenges it.
There is a profound difference between information and meaning.
Trust is the lubrication that makes it possible for organizations to work.
The manager has a short-range view; the leader has a long-range perspective.
The manager has his eye on the bottom line; the leader has his eye on the horizon.
Leaders are people who do the right thing; managers are people who do things right.
Good leaders make people feel that they're at the very heart of things, not at the periphery.
Becoming a leader is synonymous with becoming yourself. It is precisely that simple, and it is also that difficult.