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James Cash Penney

Salesmanship, too, is an art; the perfection of its technique requires study and practice.

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I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.

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Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.

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The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

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The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.

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I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.

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Men are not great or small because of their material possessions. They are great or small because of what they are.

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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

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I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

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