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Frederick W. Smith

I'm not afraid to take a swing and miss.

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Information about the package is as important as the package itself.

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A manager is not a person who can do the work better than his men; he is a person who can get his men to do the work better than he can.

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My innovation involved taking an idea from the telecommunications and banking industries, and applying that idea to transportation business.

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A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible.

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