The result of long-term relationships is better and better quality, and lower and lower costs.

quote by W. Edwards Deming
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.

quote by W. Edwards Deming
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Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

quote by W. Edwards Deming
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What we need to do is learn to work in the system, by which I mean that everybody, every team, every platform, every division, every component is there not for individual competitive profit or recognition, but for contribution to the system as a whole on a win-win basis.

quote by W. Edwards Deming
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It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.

quote by W. Edwards Deming
Added by Lucian Velea
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