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Jef Raskin

The system should treat all user input as sacred.

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As far as the customer is concerned, the interface is the product.

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Right now, computers, which are supposed to be our servant, are oppressing us.

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A computer shall not harm your work or, through inaction, allow your work to come to harm.

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Users do not care about what is inside the box, as long as the box does what they need done.

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An interface is humane if it is responsive to human needs and considerate of human frailties.

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A computer shall not waste your time or require you to do more work than is strictly necessary.

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Once the product's task is known, design the interface first; then implement to the interface design.

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Imagine if every Thursday your shoes exploded if you tied them the usual way. This happens to us all the time with computers, and nobody thinks of complaining.

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